Frequently Asked Questions

Absolutely. All sessions are conducted online via a HIPPA compliant electronic
platform.

Currently, we provide a super-bill upon completion of the program which you can
present to your insurance company for out of network reimbursement. It is your
responsibility to verify with your insurance provider whether they cover nutrition
services.

Yes. There is. Actually, there are 2 cancellation policies. One for the 12-week program and one for missed/rescheduled appointments.

To cancel the Nutrition Program:

​

-If you choose to cancel your nutrition program within 30 days of your first appointment, a 50% refund of your payment will be issued.

To cancel/reschedule appointment:

-If you need to cancel or reschedule your appointment, we kindly request that you notify us at least 24 hours prior to your scheduled time. If you fail to do so, one session from your nutrition program will be deducted, with the exception of the first missed session.

-Please note that all nutrition sessions must be used within 12 weeks of your initial appointment.

-If you arrive more than 15 minutes late for your session, we may be unable to accommodate you and one session will be deducted from your program. We will make every effort to schedule a more convenient time for you.

We provide single sessions exclusively to those who have finished the 12-week program and are seeking to continue with nutritional counseling.